hospitality impact

Not just a technology Company.

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An established company

hospitalityimpact is a well-established company that supplies and supports property management systems predominantly in the UK with clients that cover a wide range of sizes and brands including the likes of Best Loved, Pride of Britain, and Best Western – both independent hotels and small groups.

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A team with real operational experience

We’re a professional team with a wealth of hands-on operational experience in the hotel industry stretching over the last 30 years. We’re not just a technology company; we understand your operational and business needs as well as your system requirements.

We market & support three leading PMS’s - Opera, apaleo and Stayntouch
With a reputation for support that’s second-to-none


We’re a Gold Partner with Oracle. Opera is a tried and tested legacy system.

  • World’s market-leading PMS
  • Everything you need for day-to-day operations and forward planning
  • Cloud product adds a new dimension to the system

We’re a Platinum Partner with apaleo, a new cloud-based system with a contemporary technical platform.

  • Free from the limitations of legacy systems
  • Best-of-breed functionality to fit specific needs
  • Easy to install, easy to use, upgradeable

A relatively new system using the latest technology. It’s very much mobile enabled; looks and feels very different.

  • Has all the Operational functions you will need
  • ‘Zest’ brings closer contact with your guests
  • ‘Zest Station’ provides self check-in

So now we can offer you a choice of systems that will suit your needs and your positioning in the marketplace.
Few PMS providers can offer you such a choice and such personalised support.