hotelimpact in detail

A tried and tested, web-based, property management & distribution system

hotelimpact‘s functionality is designed for independent hotels. It’s comprehensive without being over complicated. And it’s simple-to-use, with a one-screen dashboard that gives immediate access to all parts of the system.

  • A light version Opera – tried, tested and reliable
  • Totally PCI compliant (more details)
  • 2 levels of security and input audit trail
  • Training that’s easy and on-site (more details)
  • 3 levels of personalised support available (more details)
hotelimpact has 25 key functions that are key to a professional operation. These include:

  • All individual reservations
  • Group reservations
  • Small meetings reservations
  • Rooms inventory by room type including ‘rooms off’
  • Availability that’s real-time to your own website
  • Total rates management from best available to corporate to advance purchase, and all by room type
  • A graphic room plan that identifies which room is occupied, when and by whom
  • Check–in – with a simple facility to change allocated rooms
  • Check-out
  • Guest profiles built to your own parameters
  • Billing that includes all postings from interfaces
  • Accounts receivable
  • End of day
  • Housekeeping – so you know which rooms are ready for occupation
  • Commission tracking and recording
  • hotelimpact interfaces with over 200 hotel systems ranging from door locking to accounts system to telephone logging to in-room entertainment systems to POS
  • Choose from over 250 comprehensive reports to be delivered where and when you decide
  • Comes with a real-time link to your own web-site, and major online agents, so your pricing and availability is always up-to-date

A booking engine for you own website is included in the monthly fee. There are no transaction charges, and hotelimpact can be directly-linked real-time to major on-line agents like, Laterooms and Expedia. For hotels where corporate business is important, hotelimpact links real-time to all GDS’s

  • Build direct business and grow loyalty

Through its focus on building databases for your own direct marketing and generating bookings from your own website. At the same time, if it’s part of your business plan, we can extend your distribution reach through real-time links to major on-line agents and GDS’s

  • Design guest profiles to your own specification

As well as the basics of name and contact you can identify your guests by the type of tariff/package they use, when they visit and any particular interest. Output is fully compatible with excel and ideal for your direct mail or e-marketing programmes

  • Can be accessed from any location (given the right levels of access security)

This means that if you manage small groups of hotels you can
– See real-time situations at any property
– Access individual reports from each hotel
– Generate consolidated reports

  • Operational and financial management at a group level

And with information readily to hand, it also makes for faster information-based decision making.

hotelimpact is a Property Management and Distribution system with functionality that’s specifically designed for the individual independent serviced apartment as well as groups.

  • It’s market-leading, tried and tested, easy to use, affordable and secure.
  • It’s a key to distribution and revenue and profit growth with an extensive suite of reports to support your decision-making.
  • As a web-based system all properties are accessible from any designated location – a benefit from both management and cross-selling perspectives.
  • It will handle short-stay or long-stay guests; variable VAT needs and one or many locations.
  • And a bespoke module will handle all the aspects of business relationship between Operator and Owner

We now offer separate Opera support and training programmes at prices that are more than competitive, and they come with a free system Health Check – click here for details.

Arrange your online demo

Get a no-obligation, realtime demonstration of hotelimpact

Get an Opera Health Check

We offer separate Opera support and training programmes at prices that are more than competitive, and they come with a free system Health Check.

More revenue
Fewer costs
More profit